Freedom Homes Structural Engineering Case File

A factual public record documenting structural engineering failures affecting a rear extension and solar installation at 80 King Edward’s Road, Enfield EN3 7DB. This site exists to help other homeowners avoid similar issues.

Overview

This case file documents my experience with Freedom Homes Architects, based in Ealing, London. I commissioned them to provide structural engineering for a rear extension. I paid:

The structural pack delivered contained multiple omissions and errors, was not Building Control‑ready, and caused significant delays to my extension and solar installation.

About Freedom Homes Architects (Ealing)

Freedom Homes Architects publicly advertise a 5‑star rating on their website. This rating is:

View the Planning Application (Enfield Council)

The extension project is a real, verified planning application submitted to Enfield Council. Planning applications are public records and can be viewed online.

Planning Portal Link:
Enfield Council Planning Application

This link allows anyone to verify:

Timeline of Events

Key dates documenting payments, pack delivery, complaints, and refund requests.

Structural Pack Issues

The structural pack contained multiple omissions:

Foundation Depth Failure

Freedom Homes confirmed the 2.49 m foundation depth was based on assumptions from a photo of a tree, without soil investigation or arboricultural assessment.

This contradicts:

Engineering Errors – Freedom Homes Architects

Incorrect Project Address
The engineering document was issued with the wrong project address.

Outdated Structural Information
The structural calculations and drawings were based on an earlier design and did not reflect the updated window sizes, new window positions, transom window, or revised roof arrangement.

Paid‑For Amendments Not Delivered
Engineering amendments that were acknowledged in writing were not delivered.

Inconsistent Communication
Communication became inconsistent, with repeated delays attributed to office internet issues.

Engineering Amendments Not Delivered

The £280 amendment fee covered architectural and engineering changes for a new window opening. Architectural drawings were partially updated, but no engineering amendments were delivered.

Communication Delays

Examples of delays:

Communication Timeline

This timeline documents key communication events between myself and Freedom Homes Architects. All entries are based on written messages, emails, and dated correspondence.

15 July 2026

Freedom Homes acknowledged my concerns and stated they would pass the issues to their engineer.

20 July 2026

Freedom Homes reported that their office had been without internet since Thursday, delaying their response.

21 July 2026

Freedom Homes stated they would speak to the engineer about a possible refund and acknowledged that some required items were not engineering tasks.

Late July 2026

Multiple follow-up messages were sent requesting confirmation of receipt, without addressing the technical issues raised.

2 August 2026

Freedom Homes sent further messages requesting contact and suggesting a “misunderstanding.”

4 August 2026

Checkatrade confirmed that Freedom Homes submitted a takedown request regarding my review.

Behaviour & Communication Patterns

Examples of the engagement:

Behaviour & Communication Patterns Observed

Builder Pricing Impact – Freedom Homes Architects

Outdated Structural Information
Builders could not rely on the structural pack because it was based on an earlier design and did not reflect the updated openings or revised roof arrangement.

Contradictory or Unclear Drawings
Drawings contained information that did not match the final design, creating uncertainty for builders assessing the scope of work.

Unclear Foundation Strategy
Foundation depth was based on assumptions rather than confirmed site conditions, preventing builders from estimating excavation and concrete requirements.

Project Delays
Builders were unable to proceed without updated structural information, causing delays to the project timeline.

Building Control Impact – Freedom Homes Architects

Structural Pack Did Not Match Final Design
The structural calculations and drawings were based on an outdated design and did not reflect the updated windows, transom, or revised roof arrangement.

Foundation Depth Assumptions
Foundation depth was assumed without confirmed soil conditions or site verification, requiring further clarification before Building Control submission.

Project Progress Halted
Because the structural pack did not match the final design, Building Control submission could not proceed.

Email Evidence

Email transcripts will be added here. Personal data will be redacted. These emails document:

Screenshots

Screenshots of structural pack pages will be added here.

Impact on Solar Installation

The structural failures blocked the solar installation with GESS. The roof cannot be prepared until structural issues are resolved.

Public Review

Checkatrade Takedown & Trader Pressure – Documented Record

A factual long‑form review documenting the issues encountered with Freedom Homes Architects.

Why Freedom Homes are NOT on Trustpilot

This is factual and important.

✔ Trustpilot requires businesses to accept public reviews

Freedom Homes would have to:

They have not done this.

✔ Companies avoid Trustpilot when they fear negative reviews

This is extremely common.

✔ Their 5‑star rating is self‑published

Not independent. Not verified. Not audited. Not public. Not trustworthy.

This is why this website is so powerful.

Outcome

This section will be updated once the refund or resolution is complete.